Return & Refund Policy

Thank you for using our shopping navigation service. Our goal is to connect you with the best products from our trusted advertising partners. As we do not directly sell or ship products, this policy outlines the general procedures and explains how returns and refunds are handled by the partner merchants.

Initial Inspection of Goods

Upon receiving your purchased items, we strongly advise you to inspect them within 24 hours of delivery. Please check to ensure that:

• The items are in perfect condition and free from any external damage.
• The products are fully functional and work as expected.

Identifying any issues early will help facilitate a smooth return or exchange process with the merchant where you made the purchase.

Partner Merchant Policies

All purchases made through our service are subject to the return and refund policies of the specific advertising partner from whom you bought the product, such as Amazon or other reputable websites.

• Most of our partners provide detailed after-sales support and return/refund information on their official websites.
• Many merchants offer generous trial periods, typically 30 days or longer, allowing you to return items if you are not satisfied.
• Important: The official return policy on the merchant’s website is the definitive guide for all procedures, conditions (e.g., items must be unused), and timelines. We encourage you to review their policy before completing your purchase.

How We Can Help

While we do not process returns or refunds directly, we are committed to ensuring you have a positive shopping experience. If you encounter any issues with a return or need assistance communicating with one of our partner merchants, please do not hesitate to contact us. We are happy to help facilitate communication.

You can reach us at our contact email: [email protected]